Customer Zone

Raben Ukraine has successfully completed all necessary procedures and obtained key customs authorizations in accordance with the updated requirements of the Customs Code of Ukraine*, confirming its readiness to provide stable and seamless customs support to its clients.

More than 43% of our customers took the time to share their feedback with us. The result? A record-breaking increase of 11 percentage points in our NPS score and a clear signal that our “Logistics with a human face” strategy is more than just a slogan. Discover the key insights from the Raben Group Customer Satisfaction Survey 2026.

Despite a challenging market environment, Raben Group reduced its Scope 1 and 2 emissions by 41%, expanded the use of green energy across its sites and strengthened governance and social standards. These results are presented in the Group’s Sustainability Report for 2025, summarizing progress in implementing its long-term ESG strategy.

Expanding the structure to the sixteenth and seventeenth market, entering a new continent, and investing in modern facilities and fleet development. Despite an unstable market environment, 2025 was a period of dynamic growth for Raben Group – including the launch of operations in Switzerland and Türkiye, the acquisition of DGO Express in the Netherlands followed by a restructuring of the Dutch network, as well as numerous investments in new or expanded warehouses in Germany, Austria, Romania, Poland and Slovakia. These projects significantly strengthened the Group’s operational scale and created solid foundations for further growth in 2026.